[TECH DETAILS] CX in a Leroy Merlin Store
Technology insights around the 3 developed concepts
Research
After a great and inspiring brainstorming session, we began to see some technologies emerge from the chaos of “The Store of the future!”:
Virtual Assistant
Assisted Navigation
Product Scan
AR Customization
Image analysis
That’s a lot of content! We decided to start a quick research, to gather more information about all those topics and get an idea of …